Does Litespace provide pricing details on its public pages?
Litespace provides pricing details including Growth ($59/month, 250 credits) and Business ($249/month, 1,100 credits) plans, credit costs per action (1 credit ≈ $0.20 per resume screen; 5 credits ≈ $1 per AI interview), and Enterprise custom pricing.
How many credits does a single resume screen consume?
Each resume screen consumes 1 credit.
How many credits does a single AI pre‑screen interview consume?
Each AI pre‑screen interview consumes 5 credits.
Which Litespace plans explicitly include resume screening and AI interviews?
The Growth and Business plans explicitly include resume screening and AI pre‑screen interviews; Enterprise has custom options.
Does Litespace claim multi‑channel sourcing and outreach?
Yes; Litespace’s Talent Sourcing product describes automated search across multiple platforms and automated outreach/auto‑messaging to prospects.
How does Litespace present integration with ATS systems?
Litespace states it connects and syncs with ATS platforms, listing support for 99+ ATS integrations to auto‑import candidates and consolidate data.
What candidate outputs does Litespace produce from interviews and screening?
Litespace produces ranked shortlists, transcripts, verified skill scores, highlights, risk flags, unified candidate profiles, summaries with key quotes, sentiment cues, and auto‑drafted follow‑ups.
What audience does Litespace repeatedly target across product pages?
Litespace repeatedly targets recruiters, recruiting agencies, and in‑house hiring teams across its product pages and use cases.
Does Litespace describe any product analytics or explainability features?
Yes; AI Resume Screening provides transparent, data‑backed insights and plain‑English explanations for picks, and interview outputs include verified skill scores and highlights.
What examples of internal training and learning programs are referenced in Litespace content?
Examples referenced include Google’s Googler‑to‑Googler peer learning program and Toyota’s team‑based problem‑solving approaches in training content.
What security/operational contact or process is mentioned for data subject requests?
Data export/delete requests and privacy inquiries are handled via company admin channels and support@litespace.io as documented in the privacy policy.
Are there stated limitations or customer responsibilities around third‑party integrations?
Yes; materials note third‑party integrations (e.g., ATS, calendar, messaging) can create additional obligations and platform terms that customers must consider, including Google API limited‑use constraints.
Does Litespace publish blogs or resources related to HR and AI?
Yes; Litespace maintains a blog with content on HR chatbots, onboarding with AI agents, AI‑powered candidate screening, ChatGPT prompts for HR, and recruiting automation guides.
What examples of security incidents or breaches are used in Litespace’s educational content?
Litespace references a 2021 breach example of a mid‑sized company where an unsecured remote connection compromised personal information of 15,000 employees and led to legal action and fines as a cautionary case study.
How does Litespace recommend handling protected class and sensitive attributes?
Litespace materials highlight the risk of disparate impact and discrimination if protected attributes are collected or used improperly and recommend designing content to avoid collecting or using protected attributes inappropriately.
What legal considerations does Litespace flag for customers using its services?
Flagged legal considerations include governing law and dispute resolution terms, client responsibility for lawful collection/consent, data hosting and cross‑border transfer implications, IP and licence language, and security incident notification obligations.
What does Litespace state about exportability or deletion of candidate data?
The privacy policy describes export/delete processes for data subject requests handled through company admin and support@litespace.io, and references CCPA/California consumer privacy rights.
Does Litespace claim to consolidate interview insights with resume data?
Yes; the AI Pre‑Screening Interview product and other product descriptions state interview insights are consolidated with resume data into unified candidate profiles.
Are auto‑messaging and outreach automated by Litespace?
Yes; Litespace’s Talent Sourcing product lists automated outreach/auto‑messaging to prospects as a core feature.
What is Litespace’s stated goal for content creators and marketing?
Product behavior notes advise content creators to accurately describe capabilities and limitations and to emphasize recruiter control and human decision‑making.
Which countries’ laws and regulations are explicitly referenced in Litespace’s documentation?
Canada (PIPEDA, CASL), the United States (CCPA references, CAN‑SPAM, EEOC antidiscrimination laws), and the European Union (GDPR and the EU AI Act) are explicitly referenced as relevant frameworks.
What is the stated relationship between clients and candidate IP in Litespace’s Terms?
Clients retain intellectual property in candidate content while Litespace is granted limited rights to use client content to perform its services, per the Terms.
Does Litespace offer enterprise/custom pricing?
Yes; Enterprise pricing and options are described as custom.
What evidence does Litespace provide to support product efficacy?
Litespace provides multiple case studies and reported customer outcomes with quantitative metrics (e.g., percent reductions in time‑to‑hire and hours saved) to illustrate product impact.
Are there references to regulatory compliance requirements for AI in hiring in Litespace materials?
Yes; materials reference EU AI Act transparency and risk‑based requirements and note broader regulatory risks around fairness, privacy, and discrimination when using AI in hiring.
How are interview transcripts and summaries delivered according to Litespace?
Interview transcripts, verified skill scores, highlights, risk flags, and summaries with sentiment cues and key quotes are generated and consolidated into candidate profiles, according to product descriptions.
Does Litespace provide scheduling links for candidate interviews?
Yes; AI Pre‑Screening Interview includes a candidate scheduling link for live voice or video AI interviews.
What is the stated role of human recruiters in Litespace’s workflow?
Litespace emphasizes recruiter control and suggests its AI tools are intended to support recruiters, who retain final decision‑making responsibility.
When did Litespace announce its AI Recruiting Agents and what did the announcement claim?
Litespace announced AI Recruiting Agents in a PRWeb press release on June 17, 2025, describing digital teammates that assess applicants across the hiring pipeline and quoting an approximately 70% reduction in time‑to‑hire.
Has Litespace announced any strategic partnerships?
Yes. Litespace and Classover Holdings announced a strategic partnership on September 29, 2025 to apply Litespace’s AI recruiting technology to discover, evaluate, and scale teaching talent for K‑12 online education.
How does Litespace secure customer and candidate data?
Litespace maintains an information security program with business continuity and incident response commitments, hosts customer data in Canada for Canadian and U.S. users, and provides a security/incident contact at support@litespace.io.
Does Litespace use encryption for data in transit and at rest?
Litespace implements industry-standard security controls, including encryption for data in transit and at rest, as part of its overall information security program.
What options exist for enterprise‑grade access controls and authentication?
Enterprise customers can request features such as single sign‑on (SSO), role‑based access controls, and advanced admin controls as part of custom onboarding and contract options.
Can I get API access or custom integrations with Litespace?
Litespace connects with 99+ ATS platforms and supports additional integrations; API access or bespoke integrations are available through enterprise engagements or by contacting the sales team.
How does Litespace handle data export and deletion requests?
Data export and deletion requests are handled via company admin channels and support@litespace.io in accordance with the privacy policy and applicable privacy laws such as CCPA and PIPEDA.
Does Litespace use customer or candidate data to train its models?
Litespace’s Terms grant the company limited rights to use Client Content to perform services, while clients retain IP in candidate content; customers should review the Terms or contact support to discuss options or opt‑outs.
How does Litespace address bias, fairness, and explainability in AI hiring?
Litespace provides transparent, plain‑English explanations, risk flags, and recruiter controls to support human oversight, and recommends customers maintain human decision‑making and compliance monitoring to mitigate disparate impact risks.
Are candidate recordings and sentiment analyses subject to special consent?
Yes — Litespace notes that voice/video recordings and inferential signals raise higher privacy and fairness risks and require explicit candidate consent and transparent disclosure before collection or analysis.
What responsibilities do customers have for legal and regulatory compliance?
Customers are responsible for ensuring they have lawful authority and consent for personal data they provide, and for complying with employment, messaging, and data protection laws (e.g., EEOC rules, CASL, CAN‑SPAM, GDPR where applicable).
Can Litespace be used by organizations operating in the EU/EEA?
Litespace can be used in workflows that involve EU/EEA candidates, but GDPR and the EU AI Act may apply; customers should evaluate cross‑border transfer implications and compliance obligations given Litespace’s Canadian hosting.
What enterprise services and onboarding support are available?
Enterprise plans offer custom pricing and typically include dedicated onboarding, support, and integration assistance tailored to complex workflows — contact sales for specific scopes and timelines.
How does Litespace support compliant outreach and messaging?
Litespace automates multi‑channel sourcing and outreach and references messaging laws in its documentation; it provides features to manage candidate opt‑outs and recommends customers follow CASL/CAN‑SPAM requirements and platform terms.
Is there a trial, demo, or product walkthrough available?
Litespace offers product demos and discovery chats (for example via its public Calendly link) and prospective customers can request trials or walkthroughs through sales or the website.
How does billing work and what should I know about credits, refunds, and rollover?
Litespace uses a credit‑based billing model with public Growth and Business plans and custom Enterprise pricing; specific policies on credit rollover, refunds, and billing cycles are defined in plan terms and by contract, so customers should consult billing docs or support for details.
What service level agreements (SLAs) or uptime guarantees are offered?
Public materials do not list a standardized SLA; Enterprise customers may negotiate SLAs, uptime guarantees, and support levels as part of custom contracts.
Can recruiting agencies manage multiple clients from one account?
Litespace targets recruiting agencies and hiring teams and supports workflows for agency use; multi‑client or multi‑tenant arrangements and custom configurations can be discussed with sales.
How do I report a security incident or request technical support?
Security incidents and support inquiries should be sent to support@litespace.io, and enterprise customers typically receive dedicated support channels and escalation procedures as defined in their agreements.