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How HR Teams Are Using Videos to Improve Internal Communication

Discover how HR teams replace tedious emails and PDFs with engaging short videos to boost communication, engagement, and culture.
Apr 27, 2025
5 mins to read
Jack Lau
Litespace Blog
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How HR Teams Are Using Videos to Improve Internal Communication

Human Resources has always been at the core of building strong company culture and improving employee experience. But communication gaps between departments, new hires, and management often create confusion and reduce engagement. Traditional methods like emails, PDFs, and presentations are easy to ignore or misunderstand. That’s where videos come in. More HR professionals are now using simple video tools to explain policies, welcome new employees, and even report on internal metrics.

Instead of hiring a production agency or learning complicated editing software, many HR teams now prefer online platforms that simplify the process. For example, using a video editor that runs directly in the browser helps save time and effort. Whether it’s a quick clip introducing the leave policy or a summary of the monthly engagement survey, these tools allow HR to get their message across clearly.

Why Video Works Better Than Traditional Communication

Most employees are already overloaded with messages. Newsletters pile up, intranet posts go unread, and slide decks collect dust. But short videos grab attention quickly. A quick 60-second video can explain what would normally take three paragraphs of an email. This format allows HR to share key messages without losing the audience halfway through.

Visuals help in breaking down complex topics. A video that uses real employee faces or screen recordings of systems like payroll portals can make an abstract concept feel more real. For new joiners, watching a video about the onboarding process gives a sense of human connection, even if the entire team is remote.

Another benefit is accessibility. Videos can be rewatched anytime, paused, or translated using captions. This helps companies with a diverse workforce spread across multiple time zones. A compliance training clip or code of conduct walkthrough doesn’t have to be repeated live. Once created, a video can be reused across hiring cycles and departments.

Common Use Cases of Video in HR

1. Onboarding New Employees

Rather than handing out booklets or bombarding new hires with meetings, HR teams are creating a welcome video from the CEO or team lead. These videos make the new person feel valued and explain the culture, team structure, and work expectations in a simple format.

2. Policy Changes

When a company updates its leave policy or performance management system, most people skim through the email or misinterpret it. A quick explainer video—with visuals, voiceover, and on-screen text—can highlight the main points and walk through common questions.

3. Learning & Development

Training videos are not new, but HR can now create them faster without depending on external vendors. Videos covering topics like conflict resolution, leadership, and soft skills can be created using screen recordings, webcam messages, and slide narrations.

4. Internal Announcements

Whether it’s introducing a new HR tool or launching a wellness program, a short internal announcement video is often more effective than text. Adding visuals and voice gives the message more energy and helps it feel more personal.

5. Employee Recognition

Celebrating achievements through short video shoutouts can boost morale. Birthdays, anniversaries, and high-performing employees can be highlighted in video form and shared on internal communication channels.

Making Videos Without a Production Team

One reason HR teams avoided video earlier was the assumption that it needed expensive equipment or training. That’s no longer the case. With cloud-based tools, HR professionals can simply upload footage, add subtitles, trim unnecessary parts, and export a final version—all within minutes.

Most of these platforms also include pre-built templates for specific use cases like interviews, announcements, or tutorials. This means HR can focus on what needs to be communicated, not how to make it look fancy. A camera phone and a quiet room are enough to record.

It’s also important to keep things short and to the point. A video longer than two or three minutes often loses attention. HR teams that understand this are using shorter clips, sequenced videos (like onboarding parts 1, 2, and 3), and visual aids like screenshots or diagrams to explain their points.

Video Builds Trust Within the Company

Text messages and emails can feel cold or formal. When HR professionals show up on video—even casually dressed, speaking directly to the camera—it helps employees feel seen and heard. This approach creates transparency and lowers the emotional distance between staff and management.

For example, if the company is facing layoffs, restructuring, or a sensitive issue, a carefully crafted video from leadership explaining the context can help prevent rumors and anxiety. Likewise, a quarterly update from the HR head on hiring numbers or diversity goals feels more sincere when spoken than written.

Even when mistakes happen, videos can help recover trust. An apology or clarification on camera can come across as more authentic than a corporate email.

What HR Should Keep in Mind

Creating videos is easier than before, but it still requires planning. Here are a few things to keep in mind:

  • Have a script: Even if the video is short, know what you want to say. Avoid jargon or over-explaining.
  • Use captions: Not everyone watches with sound. Adding captions improves understanding and accessibility.
  • Stick to one idea per video: Don’t overload with too many messages. One goal per video works best.
  • Be consistent: If you use videos for onboarding, keep using them. Don’t switch back and forth.
  • Collect feedback: Ask employees if the videos helped. Improve based on their responses.

Conclusion

Video is no longer limited to marketing or training departments. HR teams can—and should—use it as a tool for better communication, stronger engagement, and a more transparent workplace culture. It saves time, reduces confusion, and increases the reach of your message.

You don’t need to be a filmmaker or have fancy gear to do this. Start small with tools that make editing simple. Over time, you’ll find that employees respond more positively and retain more information when it’s shared through videos rather than long documents.

For any HR team looking to modernize its communication strategy, video is no longer optional—it’s essential.

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